FAQ - HappiMomGifts

Frequently Asked Questions

Can I get delivered at doorstep?

Yes, once you place order and payment is confirmed you will get your product delivered at your given doorstep address.

Is this website safe for payments?

Yes, it’s completely save and secure through our payment gateway (Razorpay).

Can I place customized order?

Yes, absolutely you can place any kind of customized order. Please mail us at info@happimomgifts.com for placing any customized order.

Can I get refund?

Refund depends on some valid points, please check our Return and Refunds Policy for all details.

Can I add my name, logo, or design to a product?

Yes! We offer complete customization. You can upload your design or share your idea—we’ll make it happen.

Is there a minimum order quantity?

For most products, there’s no minimum quantity. Bulk orders receive special pricing.

How do I place a custom order?

You can order directly via our website or WhatsApp us at +91-80178-88999 with your requirements.

Do you ship all over India?

Yes, we ship pan-India. Delivery time may vary by location.

How long will it take to receive my order?

Custom orders are usually dispatched within 5–7 working days. Bulk orders may take longer.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email or WhatsApp. Also by login to My Account- Orders.

What payment methods do you accept?

We accept UPI, bank transfers, credit/debit cards, and COD for select orders.

Do you accept returns or exchanges?

Since our products are custom-made, we only accept returns if the product is damaged or incorrectly printed. Please contact us within 48 hours of delivery.

Do you handle wedding, event, or corporate orders?

Yes! We specialize in bulk gifting for weddings, corporate events, and religious functions.

Can I get a sample before placing a large order?

Yes, we provide samples on request. Sample charges may apply and are adjusted in final order value.

Can you help me create a design if I don’t have one?

Absolutely! Our design team can assist in creating beautiful, customized artwork based on your theme or idea.

Are the prints washable and long-lasting?

Yes, we use high-quality sublimation, DTF and embroidery machines that ensure durable, vibrant results. Care instructions are included with every product.

Do you offer eco-friendly or sustainable gift options?

Yes! Our jute bags and cloth-based gifts are eco-friendly and reusable, perfect for conscious gifting.

Can you gift wrap the items?

Yes, we offer gift wrapping and personalized tags for all products on request.

Can I include a personalized message with my gift?

Definitely! You can write your custom message while placing the order, and we’ll print or handwrite it as per your choice.